Refund policy

Herbs, elixirs and sacred space items

Because these are consumable products, we can only accept returns on unopened items in their original packaging within 30 days of delivery. Email us at contactheyokawellness@gmail.com to start a return. Once we receive and check the item, your refund will go back to your original payment method within 5–10 business days. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.

Damaged or wrong items

If your order arrives damaged or you received the wrong item, email us within 7 days of delivery with a photo, and we'll replace it or refund you at no cost.

HEYOKA Sense: Private Sessions

All sessions are non-refundable. Sessions are by phone: at your scheduled time (Eastern), Misty will call the number you provided in your welcome questionnaire. If there's no answer, she'll try 3 times within the first 10 minutes. After 3 missed calls, the session is forfeited.

If you're running late, your session still ends at its scheduled time. Need to reschedule? Let Misty know at least 24 hours before your session and she'll move it once. With less than 24 hours' notice, the session is forfeited. If Misty needs to reschedule, you'll get first pick of a new time.